water, drinks, and food for breakfast as well as snacks for park days.ĭriver was friendly and professional. This was really helpful as we were able to get our supplies, e.g. We made a 20-minute stop at Publix near the hotel, with no additional charge. We requested for a supermarket stop which was supposed to be included, driver wasn't aware of it, but he said it was okay. We had big pieces of luggage and the driver without hesitation helped us load our stuff in and off the van. Booster seats were provided as per requested free of charge. Seats were comfy and we, 11 of us, fit in the 14 seater with all our big luggage, and extra space still available. We called as soon as we cleared customs and they were nearby waiting for us. We used them for transfer from Port Canaveral to Art of Animation for our group. All the drivers, Julio, Alejandro, and Alex were great!Īccess Line Transportation is definitely top notch service! No need to haul our luggage to the lobby. The drivers were able to drop us off and pick us up directly from our room building. We receive email confirmations and texts regarding our transportation promptly and with plenty of notice. I arranged for a limo to pick us up initially and the look on the children's faces when they saw the limo was great! We also had arranged a grocery store stop. Special shout out to Maria who answered my numerous questions when I called to arrange transportation. We have never flown into this airport and never used Access Line Transportation before. I wanted to pay for all three reservations and they made that easy to do as well. Everything from the reservation process to pick up to pick up for return flights was so easy. Four of us returned a few days earlier then the other 4 so we had 3 reservations (one pick up and two returns). We used Access LineTransportation for transportation between Orlando/Sanford Airport and Disney Resort (Caribbean Beach Resort). I am impressed and grateful they made wrangling a large group a luxury! Would absolutely call them again. They communicated with us a day in advance of transport and also prior to pickup and again upon their prompt and on-time arrival. I think the folks at Access can advise about that as well!). (Side note: If we had known more that three days before our lodgings were changed we would have pre-ordered our groceries which would be a big help. On the way to our lodging Juan even made a stop at a local grocery store so we could get supplies. The van they used for us was beautiful, spacious, spotlessly clean, cool and comfortable. I worked with Maria, Juan and Jonathan and all were so kind and helpful! We even had a surprise change in plans by Disney that relocated our lodgings and Jonathan took in in stride and re-issued the contract immediately. That meant stroller, carseat, and a walker in addition to luggage for all. I am delighted to review a great group of professionals who made our transport to and from Disney World a pleasure! We were a large group of eight that included a baby and a member with disabilities.
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